FAQ

How do I watch my favourite shows on EnfinitiV?


To add a Click on the "Rent Now" button of your favourite show on the EnfinitiV.Asia page. Please register or log in using your Vimeo account. Enter your billing info OR use PayPal. Click on "Rent" to process payment and ENJOY the shownew question go to app settings and press "Manage Questions" button.




How do I pay for the shows?


You can use PayPal, Credit Card or Debit Card




Why isn't my payment going through?


Please enable international transactions on your card, by contacting the bank




Why is the video lagging?


Please check your WI-Fi connection. For the best experience, your Wi-Fi connection should be at least 100 mbps.




How do I enjoy discounts and offers?


Please subscribe and join the Enfiniti Tribe by adding in your email at "See It First" and click “subscribe”. As a member of our Tribe, you will enjoy exclusive discounts and offers, and also be the first to know about all our exciting shows, workshops and events.





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